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FAQ’S

 
  • Yes. All services are individually scoped and agreed in advance, ensuring clarity around both the level of support provided and associated costs.

  • The level of ongoing support depends on the agreed service level. Some clients require compliance-only services, while others benefit from regular guidance and advisory support throughout the year.

  • Yes. Once you have notified your existing accountant of your intention to move, we manage the transition process on your behalf, liaising professionally to ensure a smooth and straightforward handover.

  • We regularly assist businesses whose financial records require review or restructuring through our Accounts Recovery Service, helping restore clarity and confidence before moving forward.

  • Yes. Through our Projects & Consultancy services, we often provide specialist support alongside existing accountants, advisers or professional firms where additional input is required.

  • Yes. We support clients in preparing for upcoming Making Tax Digital requirements, including reviewing systems, implementing compliant software and ensuring digital reporting obligations are met.

  • Yes. Once authorised, we correspond directly with HMRC regarding your tax affairs, helping reduce administrative burden and ensuring matters are handled efficiently.

  • Clients can opt into our Tax Enquiry Protection service, which covers professional fees incurred in responding to HMRC enquiries or investigations. Alternatively, we can provide standalone support where assistance is required in dealing with a specific HMRC enquiry or review.

  • Absolutely. We assist new businesses with accounting software setup, registrations and establishing strong financial systems from the outset.

  • We work best with business owners who value clear communication, professional advice and a long-term working relationship built on trust and collaboration.

    That’s why we offer an initial discovery call, allowing us to understand your business and ensure our approach and level of support are the right fit for you.

Stacey Hallam

Founder

Stacey Hallam has over 25 years of experience in accountancy. She founded Hallam & Co Accountancy a decade ago, with a clear mission: to provide business owners with the kind of accountancy support she believed every business deserves: clear and straightforward financial advice, reliable expertise, and a personal service that clients trust.